Privacy Policy

Last Updated: January 15, 2025

At EvolvStream, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our authentication systems education platform.

We're based in Taiwan and comply with the Personal Data Protection Act (PDPA) of Taiwan. If you're accessing our services from other regions, additional regulations may apply.

Information We Collect

When you use evolvstream.dev or participate in our learning programs, we gather different types of information. Some you provide directly, and some we collect automatically through your interactions with our platform.

Information You Provide

  • Account Information: When you register for courses or create an account, we collect your name, email address, and contact details. If you're enrolling in paid programs starting in autumn 2025, we'll also need billing information.
  • Educational Records: We track your progress through courses, quiz results, project submissions, and completion certificates. This helps us personalize your learning experience.
  • Communication Data: When you reach out through support@evolvstream.dev or our contact form, we keep records of those conversations to better assist you.
  • Profile Information: You can add optional details like your professional background, learning goals, or areas of interest in authentication systems.

Automatically Collected Data

  • Technical Information: Your IP address, browser type, device information, and operating system. We use this to ensure our platform works smoothly across different setups.
  • Usage Analytics: How you navigate our site, which courses you view, time spent on different sections, and interaction patterns with learning materials.
  • Cookies and Tracking: We use cookies to remember your preferences and keep you logged in. You can control cookie settings through your browser.

How We Use Your Information

We're not here to bombard you with marketing emails or sell your data. Here's what we actually do with the information we collect:

  • Deliver Educational Services: Your data helps us provide access to course materials, track your progress, issue certificates, and support your learning journey through authentication systems education.
  • Platform Improvement: We analyze usage patterns to understand which teaching methods work best and where students struggle. This helps us create better content.
  • Communication: We'll send you important updates about courses you're enrolled in, technical changes, or new programs launching in 2025-2026. You can opt out of non-essential emails.
  • Security and Fraud Prevention: We monitor for suspicious activity to protect both your account and our platform from unauthorized access.
  • Legal Compliance: Sometimes we need to retain certain records to meet Taiwan's regulatory requirements or respond to legal requests.

What We Don't Do: We don't sell your personal information to third parties. We don't use your data for unrelated advertising purposes. We don't share your educational records without your explicit permission, except where legally required.

Data Sharing and Third Parties

We work with a small number of trusted partners to operate our platform. Here's who might access your information and why:

Service Providers

  • Cloud Hosting: Our platform infrastructure is hosted on secure servers. These providers have access to data only as needed to maintain services.
  • Payment Processors: If you enroll in paid programs, your payment information goes directly to our payment processor. We never store full credit card numbers.
  • Email Services: We use email service providers to send course updates and communications. They process your email address and name for delivery purposes.
  • Analytics Tools: We use privacy-focused analytics to understand how people use our platform. These tools collect anonymized usage data.

Legal Requirements

We may disclose information if required by Taiwan law enforcement, court orders, or regulatory authorities. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If EvolvStream is acquired or merges with another company, your information may transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Data Storage and Security

We store your information on secure servers located in Taiwan and, for redundancy purposes, in other data centers that meet international security standards.

Security Measures

  • Encrypted connections (HTTPS/TLS) for all data transmission
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your information
  • Automated backup systems with encrypted storage
  • Employee training on data protection practices

That said, no system is completely secure. While we take extensive precautions, we can't guarantee absolute security. If we detect a data breach affecting your information, we'll notify you within 72 hours as required by Taiwan law.

Data Retention Periods

Data Type Retention Period Reason
Account Information Until account deletion + 90 days Service provision and fraud prevention
Educational Records 7 years after course completion Certificate verification and educational compliance
Communication Logs 3 years Customer support and dispute resolution
Technical Logs 12 months Security monitoring and system improvement
Payment Records 7 years Tax compliance and financial auditing

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights regarding your personal information. Here's what you can do:

Access and Correction

You can request a copy of all personal data we hold about you. If any information is inaccurate or outdated, you have the right to request corrections. We'll process these requests within 15 days.

Data Portability

For certain types of data, you can request a copy in a structured, commonly used format. This allows you to transfer your information to another service if you choose.

Deletion Rights

You can request deletion of your account and associated data. We'll honor this request except where we're legally required to retain certain records. Educational certificates and completion records may need to be kept for verification purposes even after account deletion.

Processing Restrictions

You can ask us to stop processing your data for certain purposes while keeping your account active. For example, you might want to pause marketing communications while continuing to access course materials.

Objection Rights

If you believe we're processing your data inappropriately, you can object. We'll review your concerns and either stop the processing or explain why we need to continue.

How to Exercise Your Rights: Send requests to support@evolvstream.dev with "Privacy Request" in the subject line. Include your account email and specify which right you're exercising. We'll verify your identity before processing requests to protect your information.

International Data Transfers

While EvolvStream operates primarily in Taiwan, some of our service providers may store or process data in other countries. When this happens, we ensure appropriate safeguards are in place.

If you're accessing our platform from outside Taiwan, your information will be transferred to and processed in Taiwan. By using our services, you understand and consent to this transfer.

For users in the European Economic Area, we implement Standard Contractual Clauses and other approved mechanisms to protect your data during international transfers.

Children's Privacy

Our authentication systems programs are designed for adults and professionals. We don't knowingly collect information from anyone under 16 years old.

If we discover we've accidentally collected data from someone under 16, we'll delete it promptly. Parents or guardians who believe we may have information about a minor should contact us immediately at support@evolvstream.dev.

Cookies and Tracking Technologies

We use cookies to make evolvstream.dev work properly and improve your experience. Here's what's running:

Essential Cookies

These keep you logged in and remember your preferences. Without them, the platform won't function correctly. They expire when you close your browser or after 30 days of inactivity.

Analytics Cookies

These help us understand which features are useful and where people get stuck. We use this to improve course content and platform usability. The data is anonymized and aggregated.

Managing Cookies

You can disable non-essential cookies through your browser settings. Keep in mind that blocking all cookies might affect your ability to use certain platform features.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on the platform.

The "Last Updated" date at the top shows when the most recent version took effect. Continued use of our services after changes indicates acceptance of the updated policy.

For major changes that expand how we use your data, we'll ask for your explicit consent before implementing them.

Third-Party Links

Our courses and educational materials sometimes link to external resources, documentation, or tools. We're not responsible for the privacy practices of these third-party sites.

When you click an external link, you're subject to that site's privacy policy. We recommend reviewing their policies before sharing any personal information.

Data Protection Officer

For privacy-related questions or concerns, you can reach our data protection team directly. We take all inquiries seriously and respond within 7 business days.

If you're not satisfied with how we handle your privacy concerns, you have the right to file a complaint with Taiwan's National Development Council or the relevant data protection authority in your jurisdiction.

Contact Us About Privacy

Email: support@evolvstream.dev

Phone: +886424077987

Address:
EvolvStream Data Protection Team
701, Taiwan, Tainan City, East District
Section 1, Dongmen Rd, 354號3樓

For urgent privacy matters, include "URGENT - Privacy" in your subject line. We prioritize these requests and respond within 24 hours.